Powering Business Success since 1996
Computer Assistance has been delivering top-rated IT services and solutions to Oxford and beyond since 1996. From computer repair to fully managed professional IT services, Computer Assistance excels in providing IT solutions to fit clients exacting requirements.
As the top-rated computer repair company in the UK, we provide hassle-free, jargon-free computer repairs in Oxford and beyond.
We provide comprehensive IT solutions for businesses and individuals, covering everything from infrastructure to security.
We offer a range of web solutions, from website design and development to e-commerce setup and web hosting.
From operating system installations to bespoke application support, we offer comprehensive software solutions tailored to your needs.
Secure and reliable shared, dedicated and cloud server hosting solutions to keep your business online and accessible 24/7.
Browse our online store or visit us in Oxford for a wide selection of computer parts, accessories, and peripherals.
Computer Assistance offers a wide-range of on-site and remote IT support and service options, including computer repairs, laptop and telephony support, server setup, and website hosting, design and development services. Our expert consultancy and advice ensures you get an IT solution tailored to your exact business requirements.
Expert support for all your Apple Mac devices, including hardware repairs, software troubleshooting, and upgrades.
Comprehensive support for all Windows operating systems, including troubleshooting, upgrades, and security.
Computer Assistance are expert at designing, installing, and maintaining robust and secure networks for homes and businesses.
Modernize your communication with our VoIP and telephony solutions, offering reliable and cost-effective phone systems.
Get the most out of Microsoft 365 Apps and Email with our setup, migration, and ongoing support services.
Proactive IT support and maintenance plans to keep your systems running smoothly and prevent costly downtime.
At the heart of our organization lies a commitment to excellence. Computer Assistance strives to deliver innovative and tailored IT solutions that empower businesses to thrive in a dynamic digital landscape.
Our mission is to understand the unique challenges and goals of each client, leveraging cutting-edge technology and industry expertise to create strategies that drive efficiency, enhance security, and foster growth. Together, we turn potential into performance, ensuring that your IT infrastructure is not just a support system, but a vital partner in your success.
Since 1996, Computer Assistance has been dedicated to helping businesses with their IT needs. Our extensive experience and dedicated customer care has made us one of the top-rated IT companies on Google
EXCELLENT Based on 383 reviews Liz Hodgson2025-02-07Trustindex verifies that the original source of the review is Google. As ever, excellent service. Much patience, clear explanations and a solution to my seemingly intractable recording issues. Very grateful. edmund Penning-Rowsell2025-02-04Trustindex verifies that the original source of the review is Google. Great help from Peter and Phil with an Epson printer problem. Very generous with their time and pointed to an invaluable work-around. John Walsh2025-01-24Trustindex verifies that the original source of the review is Google. Excellent service to revive my laptop which had gone into a permanent sleep state. Rob W2025-01-17Trustindex verifies that the original source of the review is Google. Very efficient and competitively priced screen replacement for my daughter's MacBook after the retailer and manufacturer were both most unhelpful. So grateful for the help of Computer Assistance - can't recommend them highly enough. John Ellis2025-01-11Trustindex verifies that the original source of the review is Google. Reconditioned iPad given by cousin. Home set up failed, two hours. Computer assistance: initial stages Completed more or less routinely. Final transfer including (E-mail) very tricky as recovery Phone long disappeared. Three Cheerful geniuses wrestled with the problem for a couple of hours and finally breakthrough! Really grateful. Outstanding! John Ellis. Alex Wills2025-01-09Trustindex verifies that the original source of the review is Google. I popped in today as my laptop continued to stop connecting to wifi, the guy on the desk rectified the issue within minutes however was very informative and very polite. Great service and a great company. Emily-Tristan Cresswell2024-12-09Trustindex verifies that the original source of the review is Google. Computer Assistance have saved my laptop several times. They have provided quality repairs, so that that my older laptop runs like new. They have also offered upgrades to the hardware when possible; these were made with full transparency, and with no pressure. The staff are very friendly and approachable people, and they charge reasonable and fair prices for a very good job. They are extremely reliable and trustworthy, and highly recommended. Akash Turna2024-12-06Trustindex verifies that the original source of the review is Google. I usually don’t write reviews, but I had to make an exception for this place. Without a doubt, this is the best computer and electronics repair shop in all of Oxford. These guys are not your average dummy “apple geniuses”, the team here isn’t just about quick fixes like replacing phone screens—they’re genuinely helpful, kind and most importantly incredibly knowledgeable! Recently I brought them the most random repair job - control box of my garage door motor. To my surprise, they knew more about the circuit board than my so-called reputable supplier I originally purchased it from. No one else in Oxford could even look into this issue, and garage door specialists were quoting me an absolute fortune. In just 30 minutes, they solved weeks of frustration by creatively reusing parts from older power units. It was brilliant watching Mircea work! I’m beyond grateful for their help. If you’re looking for real expertise and outstanding service, this is the place to go. karan turna2024-11-26Trustindex verifies that the original source of the review is Google. Very helpful staff. Diagnostic on the spot. Paul Morris2024-11-22Trustindex verifies that the original source of the review is Google. Used them multiple times over the last few years and they have always been great. Popped in today with a NUC pc with loose HDMI port and they did their best to fix it for me, spending time on soldering it and trying to get to work. Ultimately it was a no fix and they did not charge me. Very happy and makes me want to recommend even more than I already do. Thanks Computer Assistance
Computer Assistance delivers service with the client in mind, which is why it is one of the highest rated IT services providers in the UK. To find out what makes our IT solutions special, discover what Computer Assistance customers say:
Having computer produblems can be frustrating, especially when gettings answers isn’t easy. That’s why we’ve put together some frequently asked questions to help you better understand how we can assist your business with its IT services.
The time it takes to provide a computer repair can vary widely depending on the specific issue; it could take anywhere from a few minutes to several hours or even days depending on the complexity of the problem and the requirement for replacement parts.
The cost for a computer repair can vary widely depending on the type and severity of the problem. Simple issues such as virus removal or software installation typically costs £88, while more complex hardware and software problems will typically cost a minimum of £98. We always provide an estimate and wait for your approval before proceeding with a repair.
If a computer does not turn on, there could be several possible causes. If there are no lights or fans working, the problem is most likely a failed power supply or battery. Call and then bring in your device for an immediate initial inspection.
Whether it is cheaper to repair or replace a computer depends on several factors which include the age and condition of the computer, the extent of the damage, and the cost of replacement parts. We always provide an estimate before proceeding with a computer repair but ultimately, decision is yours.
Visit our computer repair shop, where our skilled technicians are ready to assist you with all your technology needs! Whether you’re facing hardware troubles, software issues, or need a routine check-up, our team is equipped to provide reliable repairs and expert advice.
Located conveniently on the Cowley Road in Oxford, our shop is open Monday to Saturday.
Stop by to discuss your computer concerns, and let us help get your devices running like new again. We look forward to seeing you soon!
154 Oxford Rd
Cowley
Oxford
Oxfordshire
OX4 2EB
107 Cheapside
London
EC2V 6DN
We believe choosing an IT partner is one of the most important decisions a business can make, which is why reputation in the industry is so crucial.
Dealing with clients since 1996
Everyone from Microsoft to VMware
Even when things don’t go right we go out of our way to fix it
We offer a reliable repair service for both laptops and desktop computers, including fully insured collection and return service, picking up and delivering your device to wherever is most convenient for you.
Monday-Friday: 9am to 5pm
Saturday: 10am to 12:30pm – often later.
Please phone to check.
Sunday: Closed
Free parking is available outside our shop.